Holiday Inn Express & Suites Lansing-Dimondale by IHG

Staff is great! Great place to hold a meeting or stay for the night. Highly recommended

I found this gem of a location by chance earlier this year and keep on coming back when I am in Lansing for business. Staff here is incredible! Breakfast is staffed by a lovely woman that doesn't let a table go unwiped for more than 30 seconds after a guest leaves and is adept at fixing the coffee machine when it's not working properly in the morning. And the desk staff is great, too. The guy that usually checks us in and takes care of our odd requests, and the gal with purple hair is eager to help with whatever random thing is going on in the lobby or simply offer a jovial "good morning, have a great day". The younger guy with headphones that seems to be maint of some type is nice, he helped me near the elevator last week when my arms were full and our interaction is what actually inspired me to write this review. There's food right down the street, and lots of things within 15 minutes. Firehouse subs can deliver here in like, 20 minutes, Red Robin 10min, Phillips Cider has great pickle pizza 15min away.

The service staff was excellent, first and foremost. My wife and I were happily surprised they were able to get our room ready early so our friends and I could get ready for a nearby wedding. The room was perfect, well appointed and clean. The beds were very comfortable and the breakfast was probably the best I've had at a hotel in a while. We don't travel to the area much but we'd stay here again if we were in the area, without question.

My husband and I booked a room here for our anniversary. We have been blown away since we walked in the door. Ashe has an amazing personality which made check in a dream. We had a few issues with our room, and Josh jumped into action. The rooms are beautiful and clean. The location is safe and secluded. This is our new favorite hotel for getaways. 10/10

I wanted to swim and to get warm... my house is a older Farmhouse so it's very drafty. I made a quick decision on December 30th to go there for New Year's Eve night which I thought I was speaking to the hotel themselves but it ended up being priceline, the guy sort of pressured me saying there was only three rooms left, he could give me the best price so I pulled the trigger and booked the room. Once I was there I saw only a handful of cars in the parking lot so it was not the case that they were nearly fully booked. The weather, it was horrible driving but I went anyway. They were so sweet to me. Manager Leah was just leaving for the shift and when I found out I paid 1/3 over what I could have if I just called the hotel: (she was kind enough to upgrade me to a whirlpool suite at no extra charge! I was able to get in the pool, very quiet. Then went back to my room and had a whirlpool to hop into and it was wonderful, wonderful, wonderful ! just what I needed : ) all the staff were terrific including Josh who was working the desk until 11 p.m. I will definitely go back. Thank you so much.

Room was great, mini suite, breakfast was there. Sausages not tasty could be they got got cold. Appreciate the service in the room. I stayed two days and was advised the building was beginning renovation. Gym and pool are nice, no hot tubs. Need a car to get to restaurants 25 minutes away. Community Involvement for the kids.

Nice hotel, good location. Close to restaurants. Clean. Only bummer was the pancake machine was out of order.

Great location, front desk was courteous and welcoming. Breakfast was hot and fresh